Spot List – Terms of Service

Effective Date: [01/01/2022]
Last Updated: [10/12/2025]

Welcome to [spotlist.in] (“the Website,” “the Platform,” “we,” “our,” or “us”). By accessing or using this Website, you (“user,” “member,” “seller,” “buyer,” or “you”) agree to comply with and be bound by the following Terms of Service (“Terms”). These Terms govern your access to and use of our classifieds platform, mobile applications, membership services, content, features, and tools.

If you do not agree with any part of these Terms, you must discontinue use of the Platform immediately.

1. Acceptance of Terms

By accessing the Platform, creating an account, posting an advertisement, or using any of our services, you acknowledge that you:

  1. Have read and understood these Terms.
  2. Agree to be legally bound by them.
  3. Are at least 18 years old or the legal age of majority in your jurisdiction.
  4. Have the legal authority to enter into these Terms.

We reserve the right to modify or update these Terms at any time. Continued use of the Platform following changes constitutes acceptance of the revised Terms.

2. Description of the Service

The Platform operates as an online classifieds marketplace that allows users to:

  • Post advertisements (“ads”) for goods, services, jobs, rentals, events, and other categories.
  • Browse, search, and contact other users.
  • Purchase promotional tools (featured ads, top ads, bumps, highlights).
  • Subscribe to membership plans or business accounts.

We are not a party to any transaction between buyers and sellers. Our role is limited to providing an online space to facilitate these interactions.

3. User Eligibility

To use the Platform, you must:

  • Be at least 18 years old.
  • Provide accurate information during registration.
  • Not be previously banned, suspended, or restricted.
  • Comply with all applicable local, national, and international laws.

If you create an account on behalf of a business entity, you confirm that you have authorization to represent and bind that entity.

4. Account Registration and Responsibilities

4.1 Account Creation

Users must register by providing valid information including name, email, phone number, and password. Additional verification methods (OTP, ID verification, business documents) may be required for premium features or high-value listings.

4.2 Account Security

You are responsible for:

  • Maintaining confidentiality of your login credentials
  • All activities carried out under your account
  • Immediately reporting unauthorized access

We are not liable for any loss resulting from unauthorized account usage.

4.3 Account Termination

We reserve the right to suspend or delete accounts that:

  • Violate these Terms
  • Post prohibited content
  • Engage in fraud or suspicious activity
  • Misuse membership features
  • Harm user experience or safety

Terminated accounts may lose access to ads, stored data, or purchased services without refund.

5. Posting Ads and Content Guidelines

Users may post ads in allowed categories, provided they comply with Platform rules and relevant laws.

5.1 Content Requirements

Ads must be:

  • Accurate and truthful
  • Free from misleading claims
  • Posted in the correct category
  • Clear and complete
  • Owned or legally authorized by the user

5.2 Prohibited Content

The following may not be posted:

  • Illegal goods or services
  • Drugs, weapons, explosives
  • Adult services, pornography, escort services
  • Counterfeit or stolen items
  • Hate speech, harassment, discriminatory content
  • Content infringing copyrights or trademarks
  • Misleading, deceptive or fraudulent listings
  • Listings related to human trafficking or harmful activities

We reserve full rights to remove such content and take legal action where required.

5.3 Image and Media Rules

Ads may not contain:

  • Irrelevant or stolen images
  • Images with watermarks of other websites
  • Graphic or explicit media
  • Logos or brand names not owned by the advertiser

5.4 Duplicate Ads

Posting identical or substantially similar ads to manipulate visibility is prohibited. Duplicate postings may be removed without refund.

6. User Conduct and Expectations

All users must act responsibly while interacting on the Platform. You agree not to:

  • Impersonate others
  • Engage in fraudulent transactions
  • Harass or threaten other users
  • Collect other users’ data without consent
  • Circumvent safety filters or restrictions
  • Use bots or scripts to manipulate the system
  • Misrepresent your identity, products, or intentions

Violation may result in suspension, termination, legal action, or referral to authorities.

7. Paid Memberships, Subscriptions, and Promotional Services

The Platform offers optional paid features such as:

  • Premium memberships (Bronze, Silver, Gold)
  • Business subscriptions
  • Featured ads, top-of-list ads, bump-ups
  • Highlighting and promotional tools

7.1 Membership Benefits

Subscription plans may offer:

  • Increased posting limits
  • Display priority
  • Access to restricted categories
  • Advanced analytics
  • Promotions and boosts

7.2 Billing and Payment

Payments must be made through approved channels:

  • Credit/debit cards
  • UPI
  • Bank transfer
  • Digital wallets

All fees are non-refundable except where legally required or explicitly stated.

7.3 Automatic Renewals

Some memberships renew automatically. Users may disable auto-renew at any time in the dashboard.

7.4 No Guarantee of Results

We make no guarantee regarding:

  • Number of leads
  • Sales outcome
  • Ad performance
  • Buyer behavior

Promotional tools only enhance visibility—they do not guarantee conversions.

8. Communication Between Users

The Platform provides messaging tools to connect buyers and sellers.

Users agree to conduct communication professionally and safely. You must not:

  • Share harmful or misleading links
  • Send spam or promotional messages
  • Threaten, abuse, or harass
  • Request or share sensitive data (bank PINs, OTPs, passwords)

We may monitor or restrict communication for safety reasons.

9. Transactions and Payments Between Users

The Platform does not handle payments between buyers and sellers unless stated otherwise. All transactions are the responsibility of the involved parties.

We do not guarantee:

  • Authenticity of products
  • Completion of sales
  • Quality or condition of posted items
  • Legitimacy of buyers or sellers

Users must perform due diligence and follow safe transaction practices.

10. Safety and Fraud Prevention

We prioritize user safety but cannot eliminate all risks.

Users should:

  • Meet in public places
  • Verify products before purchase
  • Avoid sharing personal financial information
  • Beware of scams, fake payment proofs, and overpayment schemes

Report suspicious behavior immediately.

The Platform may:

  • Suspend accounts
  • Remove fraudulent listings
  • Cooperate with law enforcement

11. Intellectual Property Rights

11.1 User Content

By posting ads or content, you grant the Platform a non-exclusive, worldwide, royalty-free license to:

  • Use
  • Display
  • Reproduce
  • Modify
  • Distribute

your content for marketing, promotions, or operational purposes.

You retain full ownership of your content unless transferred.

11.2 Platform Content

All website content, trademarks, text, graphics, logos, and design elements belong to the Platform and cannot be used without permission.

12. Privacy Policy

Your privacy is important to us. Personal data is collected and processed according to our Privacy Policy.

Data collected may include:

  • Account information
  • Ad details
  • IP addresses
  • Device information
  • Chat logs

By using the Platform, you consent to data collection and usage for operational and safety purposes.

13. Third-Party Services

The Platform may integrate with third-party services:

  • Payment gateways
  • SMS providers
  • Ad networks
  • Analytics tools

We are not responsible for issues arising from these third-party services.

14. Service Availability

We strive for uninterrupted access but do not guarantee:

  • That the website will always be available
  • That there will be no errors, bugs, or delays
  • That data will never be lost

Maintenance, server outages, or upgrades may result in temporary downtime.

We are not liable for losses due to service interruptions.

15. Suspension and Termination

We reserve the right to:

  • Suspend your account
  • Limit access
  • Remove advertisements
  • Terminate membership
  • Block IP addresses

Reasons include:

  • Violation of Terms
  • Illegal activities
  • Fraud
  • Abuse of system
  • Non-payment for services

Suspension may occur with or without prior notice.

16. Disclaimer of Warranties

To the fullest extent permitted by law:

  • The Platform is provided “as is” and “as available.”
  • We do not guarantee accuracy, reliability, or completeness of any content.
  • We do not endorse any users, products, or services listed.
  • We are not responsible for damages caused by other users.

Users assume all risks associated with interacting on the Platform.

17. Limitation of Liability

We are not liable for:

  • Loss of profits
  • Data loss
  • Identity theft
  • Fraud committed by other users
  • Disputes between buyers and sellers
  • Damages resulting from service interruptions

Our total liability, if any, shall not exceed the amount paid for Platform services in the preceding 30 days.

18. Indemnification

You agree to indemnify and hold harmless the Platform, its owners, employees, and affiliates from all claims, damages, liabilities, and expenses arising from:

  • Your use of the Platform
  • Your posted content
  • Violation of these Terms
  • Infringement of third-party rights

19. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your Country/State].
Disputes must first be resolved through:

  1. Written communication
  2. Mediation or negotiation
  3. Arbitration if necessary

Courts in [Your Jurisdiction] have exclusive authority over unresolved legal disputes.

20. Contact Information

For support, questions, or complaints, contact us at:

21. Acceptance of These Terms

By using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms.